To pursue sustainable development and safeguard the rights and interests of stakeholders, Donpon Precision is committed to establishing transparent and effective communication channels. By listening to the voices of stakeholders and understanding their expectations, we ensure their concerns serve as a key reference for our sustainability strategy.
Our stakeholders include employees, customers/consumers, suppliers, shareholders, and others. To enhance communication with each stakeholder group, we have designated contact channels as outlined below:
| Stakeholder | Key Concerns | Communication Channel | Response Mechanism |
| Customers | • Customer privacy protection • Product and service quality | Sales Department – Ms. Liao customer@donpon.com | • Multiple communication channels provided • Dedicated hotline and email to handle inquiries, complaints, and disputes |
| Government / Authorities | • Corporate governance • Ethical business practices • Information security | General Manager Office – Ms. Chien investor@donpon.com | • Annual participation in government evaluations • Attending regulatory briefings and forums • Full compliance with laws and supervisory inspections |
| Shareholders / Investors | • Business performance and profitability • Risk management• Legal compliance • Information disclosure | General Manager Office – Ms. Chien investor@donpon.com | • Annual shareholder meetings • Annual publication of financial reports • Regular investor conferences • Timely disclosure of material information |
| Community | • Social welfare • Public engagement | Administration Department – Ms. Tsai hr@donpon.com | • Ongoing charitable donations • Participation in health and community activities |
| Employees | • Compensation and benefits • Talent development • Workplace safety and health | Administration Department – Ms. Tsai hr@donpon.com | • Quarterly labor-management and welfare committee meetings • Regular and diverse training programs• Whistleblower and grievance channels |
| Suppliers | • Supply chain management • Legal and regulatory compliance | Procurement Department – Ms. Shih vendor@donpon.com | • Regular supplier visits • On-site audits • Periodic supplier evaluations |
Whistleblower Channel
If you discover any employee of Donpon engaged in unethical or illegal activities, please report through the following independent channels:
• Whistleblower Email: whistleblower@donpon.com
• Whistleblower Hotline: ☎ +886-3-324-9666 ext. 682 (Ms. Cheng)
